So your telephone is ringing. Is it a recruiter calling? Or an employer about to offer you an interview?
Are you ready to take this call? Are you going to answer the phone or let it go through to the keeper? 1 You know you have to perform because this phone call is really a test of your English language skills and professionalism. Do you sound like a confident professional?
To pick up, or not to pick up – that is the question.
You might think there is only one right option in this scenario – pick up the phone. It may be your only chance. You’ve got to grab the bull by the horns2, take control of your career, face your fears and answer the call. Well, maybe not.
If you are less than confident with your communication skills, particularly over the phone, it may be better to leave it for the voicemail.
Firstly, there are some dangers in choosing not to answer your phone:
However, if speaking on the phone is such an ordeal for you and your performance is miserable, answering the call may be just as damaging.
For those of you who struggle with communication, try this:
Too often, phone calls advantage the recruiter or employer. As a recipient, you may be unprepared and consequently have no power in the communication. You need to be assertive and professional to garner respect.
OBP Australia empowers you by…
How to take an unexpected call if you don’t want to rely on voicemail
1 Cricket metaphor: If you let it go through to the keeper, you choose not to deal with it at that particular time. When a batsman chooses not to hit the ball, it passes through to the wicket keeper. The batsman will wait for a better ball to hit – one that he can approach on his terms, scoring safely.
2 grab the bull by the horns: be strong, take charge and don’t be afraid